I’m not sure if bendgate is going to be a real thing or not. The media loves to swoop down on these issues when they pop up because if there’s something other than winning the American public loves, it’s seeing someone else screw up. Of course, other metal phones bend, too. Just as other phones had reception issues if you blocked their antennas with your hand. But those phones don’t have Apple logos on them.
I had an iPhone 5S that bent. It was in my pocket while I was hiking and I took a tumble and landed on it. Even though it was in a LifeProof case, it ended up getting bent. The Apple Store guy said it wasn’t an issue covered under warranty or Apple Care since it was still functional. Luckily, the headphone jack eventually got jacked and I was able to exchange it. I imagine the standard line from Apple will be the same for pocket-bent Sixes.
I don’t have my iPhone 6 yet so I’ll withhold final judgement, but I had already formed the suspicion that Apple’s drive to make the thinnest phone possible had gone too far. I based my thinking on the dubious design decision that gave us the camera bump. I’d rather they made the phone that much thicker in exchange for better battery. Nobody — not one person — outside Apple headquarters has said the 5S was too thick but plenty (like, everyone else) have said a longer battery life would be swell. Jony Ive might rather make a phone thin enough to shave with, but I’d bet most users would trade in a millimeter or two for a 5-10% increase in battery life (a number I just totally made up — no idea how much extra battery they could have put in there if the phone was thicker). Now, we’re presented with the prospect that the phone is excessively bendy due to its extreme thinness. And this is another smack against the larger size. Of course when you make something too big to fit comfortably in a pocket, there’s going to be issues. Either it’ll dig into you or it’ll give in to the pressure.
I’m a huge fan of Apple design and always have been, but sometimes it seems like they make decisions in favor of aesthetics over how real people will use their devices. Off the top of my head, I think of the beautiful yet rediculously scratch-prone iPod backing and the too easily nicked chamfered edge of the iPhone 5 and 5S.
Design is about trade-offs. That’s one of its core tenets. In this case, I wonder if Apple is too willing to trade durability and practicality for an arbitrary aesthetic. The camera bump is arguably a subjective design choice (though I’d argue back that instability when laying on its back on a flat surface impacts its functionality, if just a little). Durability is not subjective.
It is not unreasonable for a person to think that among the elements tested during the design of their nice new phone was whether or not it would stand up to being used in exactly the way every single person in the world with pockets uses them.